Terms of Use

Last updated: 28 October 2026

These Terms of Use govern your use of the Standard Home Tuition website and the tuition services we arrange. Please read them before you request a tutor or create an account. If you do not agree with them, please do not use the website or our services.

1. About us

Standard Home Tuition (“we”, “us” or “our”) is a tuition service based in Accra, Ghana. Our office is at 18 Ayikaikor Ln, Dansoman-Sahara, Accra, behind Alpha Beta School. You can reach us at standardhometuition@gmail.com or on +233 20 265 1994.

2. What these terms cover

These terms cover your use of this website, including our blog, and the services we provide when we assess a learner, recommend a tutor, or coordinate home and online tuition. Separate arrangements that we confirm with you in writing — for example a specific fee, schedule or programme — form part of these terms.

3. Our services

We assess learners, recommend tutors, and coordinate tuition for students from Nursery to A-Level across Ghanaian and international curricula. We also offer test preparation, entrance exam preparation and home schooling support.

Tuition itself is delivered by the individual tutor. We take care in selecting and introducing tutors, but we do not control every aspect of a lesson and we cannot guarantee a particular grade, mark or examination result.

4. Using the website

You agree to use this website lawfully and not to:

• submit false, misleading or impersonated information;
• copy, scrape or republish substantial parts of the site without our permission;
• attempt to access accounts, systems or data that do not belong to you;
• upload malicious code, spam or content that is unlawful or harmful.

We may suspend or restrict access where we reasonably believe the website is being misused.

5. Accounts and security

Some parts of the service require an account, such as the parent, student and tutor dashboards. You must give accurate details and keep them up to date.

You are responsible for keeping your password and any authentication codes secure, and for activity carried out under your account. Tell us promptly if you believe your account has been compromised so that we can help you secure it.

6. Tutor requests and the registration fee

You can request a tutor through the Request a Tutor page. New requests attract a one-off registration fee, currently GHS 300, which is charged securely through Paystack before the request is accepted. The amount payable is the amount shown at checkout at the time you submit the request.

The registration fee covers the cost of processing your request and matching a suitable tutor. It is separate from, and does not include, lesson fees. If you have already registered with us, we will tell you when a further registration fee does or does not apply.

Submitting a request does not guarantee that a tutor will be available for your preferred subject, level, location or schedule. If we are unable to propose a suitable tutor within a reasonable period, contact us and we will discuss your options, including a refund of the registration fee where appropriate.

7. Lesson fees and payment

Lesson fees are agreed with you before lessons begin, based on the subject, level, location and number of sessions. Unless we agree otherwise in writing, lesson fees are payable in advance or at the intervals confirmed by your coordinator.

Fees may change from time to time. A change will not affect lessons that have already been paid for, and we will tell you before a new rate applies.

8. Scheduling, cancellations and refunds

Unless your coordinator confirms different arrangements in writing, please give at least 24 hours’ notice to cancel or reschedule a lesson. Sessions cancelled with less notice, or missed because the learner is unavailable, may be charged in full.

If a tutor cancels a lesson, we will rearrange it or arrange a replacement at no additional cost to you. Refunds are considered case by case, and nothing in these terms limits any right you have under Ghanaian consumer law.

9. Tutors

Tutors are interviewed and checked on subject knowledge and references before we introduce them. We may also confirm identity and qualifications. Parents and guardians may ask us about a tutor’s experience and the checks carried out.

A tutor introduced by us should not be engaged privately for the same learner during, or for a reasonable period after, our arrangement, except with our written agreement. This protects the work we do in assessing, matching and supporting the placement.

10. Your responsibilities

You agree to:

• give us accurate information about the learner’s level, school, curriculum and needs;
• provide a safe, suitable place for lessons and appropriate adult supervision for minors;
• tell us about any medical, behavioural or safeguarding matter that may affect a lesson;
• treat tutors and our staff with respect, and raise concerns with us rather than allowing them to continue.

11. Lesson materials and recordings

Materials we or a tutor provide are for the learner’s personal study. They may not be sold or shared publicly without permission. Lessons may only be recorded with the agreement of everyone taking part, and recordings must not be published.

12. Our intellectual property

The content of this website — including our text, blog articles, design, logo and images — belongs to us or is used with permission. You may read, print and share links for personal, non-commercial use. Any other use requires our written consent.

13. Third-party services and links

Payments are processed by Paystack, and we use other providers for hosting, email and messaging. Those providers have their own terms and privacy policies. Links to external websites are provided for convenience; we are not responsible for their content.

14. Information on this website

We try to keep information accurate and useful, but it is general guidance. In particular, blog articles about examination dates, curricula and study methods are not official notices. Exam dates must always be confirmed with WAEC Ghana, the Ghana Education Service or your school.

15. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss arising from information on this website being incomplete or out of date. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

16. Suspension and termination

We may suspend or end a service or account where these terms are seriously or repeatedly breached, where payment is not made, or where continuing would put a learner, tutor or member of staff at risk. Where it is fair to do so, we will give notice and refund amounts paid for lessons not delivered.

17. Changes to these terms

We may update these terms as our services change. The version on this page applies from the date shown above, and material changes will be communicated to active clients by email or through their dashboard.

18. Governing law

These terms are governed by the laws of Ghana. We will always try to resolve a concern through discussion first. If that is not possible, the courts of Ghana have jurisdiction.